Welcome to StitchBuddy's User Forum

Matthias · 2024-01-01T09:00:00+00:00

StitchBuddy is an editor for machine embroidery designs on Macs, iPhones and iPads, and it has built up quite a user base over the years. All the time I was...

not4angels

I've been a user since the very beginning.

Stitchbuddy helps me with my few needs and I'm looking forward to learning what I haven't used yet.

Regards, Natalie

thereyougothen

Thanks Matthias for starting this. I’m hoping to have time to get back to embroidery soon and I’m sure I’ll have more questions.

CherylAnn

Thanks Matthias. Happy New Year! from Saskatoon, SK Canada

Andrea

Thanks Matthias, I know that I only use a portion of what you are offering! This should help me make some better changes to my embroidery life! From Lafayette, CA, USA

Andrea

How do you start a new discussion? How do I know if I have StitchBuddy Create or Pro? The icon I have on my laptop is of a machine.

Matthias

How do you start a new discussion? How do I know if I have StitchBuddy Create or Pro?

Depending on your device you should either see a "Start a Discussion" button on the left, or a little icon representing a paper with pen in the upper right corner…

To check your purchases just use the corresponding menu item in the "StitchBuddy" menu on your Mac: The buttons next to both products are reflecting their status, e.g. "Purchased".

Andrea

Matthias I found the "start Discussion…thank you!

For Product Version "Stitch Create" is greyed out and "Pro" is in black. When I select "Pro" and follow the next 2 screens to pay I get "Unhandled Exception" with nowhere to go or any other response. I then went directly to the Apple Store and could not find StitchBuddy Pro to purchase the App as I assume that I have only the free version of 3.2.4 StitchBuddy.

Now what!

coolcat

Hi,

I'm new to Stitchbuddy and new to this great Hobby Stitching and sewing.

Last Year I started with a Veritas Florence.

I hope I can learn a lot here

greetz

Ralf

Matthias

Andrea The "StitchBuddy Creator" In-App purchase is inactive as it requires the Pro product, please refer to this FAQ article for more details about purchase options.

Regarding the issue you mentioned: On macOS In-App purchases cannot be performed in the App Store, but only from the app itself. Please try to reboot your Mac and double-check your account hasn't any pending agreements etc. to be approved. If the problem still exists I can provide some detailed instructions to investigate further, including some logged information. Maybe you'd like to contact me by email if required?

Edit: I propose to start new discussions for specific problems, making it easier to locate relevant information, e.g. for others facing the same situations…

KMTHOMIS

Totally love StitchBuddy. First program I bought when I started embroidering. I tell everyone who has a Mac about this program. Thank you Matthias for all you do.

JeanneA

Thank you for allowing me to join your forum for StitchBuddy. I am still occasionally using your free version, while awaiting a major development of being able to adjust the density of a design in StitchBuddy. I've written to Matthias before, perhaps 7-8 years ago? When resizing a design, especially reducing by 10% - 20%, it's important, in most cases, to also have the ability to reduce the density by lengthening the stitches. Otherwise one risks having too bulky a design and even thread breakage from tight compact stitches. I like to embroider on leather, as well as cardstock - - 2 mediums on opposite ends of the spectrum, but both requiring longer stitches and designs that will not "punch out" the base material used. I'll be purchasing your pro version for my MacBook Pro when/if this feature is ever incorporated into StitchBuddy, so I won't need to continue buying PC-based laptops for my existing older embroidery editing program. Hoping you will consider this major improvement in the near future. Thank you for any consideration, Jeanne Anderson

Matthias

JeanneA Hoping you will consider this major improvement in the near future.

Welcome, Jeanne! I'll answer more in detail in the "Improvements" category - thanks for posting your suggestion there…