StitchBuddy HD is unable to open any embroidery design after the app „Stitch Viewer Pro“ was installed on the iPhone or iPad: All files are loosing their thumbnails and are disabled („greyed out“) in StitchBuddy‘s document browser.
The issue is caused by some design flaw: According to Apple every file format should be represented by a single and unique identifier, the UTI („Uniform Type Identifier“). Apple is assuming that only the owner / designer of a file format is defining this UTI, and all 3rd parties are using the very same.
That‘s not realistic: Almost every app is defining its own UTI for one and the same file format. And if other apps don‘t know about the other identifiers, documents are rendered as unsupported.
In the past years I have frequently added other developers‘ type identifiers into StitchBuddy on macOS and iOS, e.g. from BritonLeap, VSM, Wings. Now I was contacted by someone facing the same issue after installing Stitch Viewer Pro on an iPad, and bingo: Active Graphics Software has introduced their own UTI…
StitchBuddy HD was changed today, supporting the additional type identifier, and designs can be opened again incl. previews and thumbnails. I will continue with some internal testing before releasing the corrective update StitchBuddy 3.4.1 🙂
