Can't launch the app at all (StitchBuddy 3.3.4 on macOS 10.13)

sixfigga

Hey!

I just downloaded the app and when I click on it, the icon just rattles but doesn't open up the app. I'm on a Mac Os 10.13.6.

Matthias

sixfigga when I click on it, the icon just rattles but doesn't open up the app. I'm on a Mac Os 10.13.6.

It's not that easy to test on an outdated macOS version, but I will ramp up my test environment and run some checks, tomorrow (the last major release was tested successfully against all supported macOS versions). In the meantime you can try the usual corrective actions:

Delete the app
Restart your Mac
Verify App Store connectivity
Reinstall the app

I will move this discussion into the Bug Reports section…

Matthias

sixfigga I'm on a Mac Os 10.13.6.

I'll update the discussion's title with some reference to your macOS version to avoid misunderstandings, hopefully that's okay for you…

Matthias

I can confirm your observation: Actually, on my (virtual) test device running macOS 10.13.6 StitchBuddy was directly throwing an exception: The reason is an internal code change, introduced with the latest update, and not working well with this macOS version.

(Some technical background info for the interested: I switched some code from Objective C to Swift 5, and a required dynamic library "libswiftcore.dylib" isn't found when launching the app. I found this discussion in the Swift forum quite helpful.)

Although there seems to be a rough workaround, I decided to drop support for macOS 10.13, introduced 7 years ago and not maintained by Apple - even with security updates - since November, 2020. StitchBuddy 3.3.4 works well with macOS 10.14 and above. I'll update the app requirements shortly, sorry…

Edit (2024/08/02): StitchBuddy 3.3.4 was removed from the App Store as "last compatible version", so users of macOS 10.13 will be able to reinstall the latest working version 3.3.2…

Matthias

@sixfigga You should be able to reinstall StitchBuddy 3.3.2 on your Mac running macOS 10.13 after deleting the app: Just use your list of purchases in the App Store to download, including all In-App purchases you might have made..

I have removed StitchBuddy 3.3.4 as a "last compatible version" (with some help from Apple), and now the latest version compatible with your Mac is StitchBuddy 3.3.2. Please be aware that you won't receive further updates, and also from an IT security perspective I highly encourage you to update your macOS…